What we do

Fast, Scalable Fulfilment for Your Business

We store, pick, pack, and ship your products — with real-time portal tracking, serial-level inventory control, and no long-term contracts.

Last reviewed: 6 May 2026

Fulfilment illustration

What is IT fulfilment?

Fulfilment is the storage, picking, packing, and tracked outbound dispatch of electronics and IT. TFix provides serial-level inventory control, pick-pack accuracy, and operational visibility so outbound orders go out right, on time, and auditable.

The Risk

Dead Stock and Wrong Picks Eat Margin Quietly

Without serial-level control and a repeatable outbound process, stock ages, orders ship wrong, and you can’t see where the problem is. Managed fulfilment gives you visibility before it costs you.

Who We Help

We work with ecommerce brands, IT asset managers, resellers, and operations teams that need managed outbound dispatch.

Your logistics partner

From secure inbound processing and serial-level inventory tracking through to pick-pack and tracked dispatch — we manage the full outbound workflow with portal visibility at every stage.


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Ecommerce Brands

Store, pack and dispatch your online orders without touching a single parcel.

IT Asset Managers

Send us your hardware for secure handling, packing, and tracked delivery.

Resellers & Recommerce

Scale your business with fast turnaround and bulk shipping options.

Operations Teams

Route outbound dispatch through a managed workflow with full tracking — no added headcount needed.

Simple and affordable.
Pay as you go.

Store your products, and we’ll take care of packing and shipping. You only pay for what you use—no hidden fees or contracts.

Create an account

Send your stock

We pick, pack & ship

Need managed outbound dispatch?

Tell us your volumes and product types and we'll confirm the right workflow.

Get Started

All-in-one Fulfilment Portal

Track your inventory in real time, including serial numbers and available stock. Request fulfilment with a click—orders go straight to our technicians. See tracking updates, add custom notes, and stay fully in control from a single dashboard.

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Fulfilment Portal Screenshot

Frequently Asked Questions

Answers to common questions about our fulfilment service.

What products can I store with you?

We handle electronics, IT hardware, accessories, and consumer products. If it fits our safety and handling requirements, we can store it.

How do I request an order to be fulfilled?

You can raise fulfilment requests directly in our portal. Just select the item and enter recipient details or shipping instructions.

Can I track my orders?

Yes. You’ll see real-time tracking numbers once your order is dispatched, along with the carrier and shipping status.

Can I include special instructions?

Yes. Each order request supports custom notes — use them to specify packaging, labelling, or handling preferences.

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Fulfilment Pricing

Simple pay-as-you-go model — inbound, storage, picking, and shipping charged separately

Inbound

From £50 / pallet

  • Unloading & pallet breakdown
  • Serial capture & portal entry
  • Inventory putaway to storage
  • Minimum £100 per delivery

Storage (IT)

£5.5 / cu ft / month

  • Billed per cubic foot, rounded up
  • Minimum £25/month
  • Specialist IT warehousing
  • Real-time inventory tracking

Picking & Packing

£7 / item

  • Specialist IT handling
  • Custom packaging available
  • Inventory updates
  • Batch & bulk options supported
  • Protective & anti-static packaging

Shipping

Carrier Rates

  • Charged at courier cost
  • Economy, Express & International options
  • Tracking numbers via portal
  • Optional shipping insurance

Prices exclude VAT. Inbound processing charged per pallet, with minimum delivery fee applied. Storage billed monthly per cubic foot (rounded up), minimum £25/month. Picking & packing charged per item; shipping fees billed separately at carrier rates.

Certifications & Compliance

Compliance You Can Verify

We lead with paperwork, not promises. Every registration below is independently checkable, and every project is delivered against recognised UK standards.

CredentialReferenceIssued / recognised byWhat it proves
Waste Carrier RegistrationCBDU656692Environment AgencyLegal authority to transport and carry controlled waste and end-of-life IT across the UK.
WEEE Treatment Exemption (T11)EXP/UP3043JDEnvironment AgencyAuthorised to treat waste electrical and electronic equipment for reuse and recycling.
ICO Data Protection RegistrationZB787416Information Commissioner's OfficeRegistered to process personal data in line with UK GDPR and the Data Protection Act 2018.
Cyber EssentialsCertifiedIASME (NCSC scheme)Independently verified baseline cyber-security controls protecting your data while in our custody.
ADR 1.3 Dangerous Goods Awareness (Driver Training)CertifiedEcoStar (Dangerous Goods Training Online)Collection drivers are trained to handle and transport equipment containing lithium batteries (UN3481, Class 9) in line with ADR dangerous goods rules.

Standards we work to

  • NIST SP 800-88 Rev.2Media sanitisation standard governing secure erase and physical destruction.
  • NCSC Secure Sanitisation GuidanceCurrent UK government guidance on secure sanitisation and disposal of storage media (replaces the withdrawn HMG IA Standard 5).
  • UK GDPR & Data Protection Act 2018Legal basis for evidenced, auditable destruction of personal data.
  • WEEE RegulationsEnvironmental compliance for waste electrical and electronic equipment.

Need our paperwork for an RFP or audit?

We can supply our registrations, insurance certificates, and sample destruction outputs as part of your supplier due diligence.

Fit Guidance

When this service is not the right fit

Not for regulated waste and disposal projects

If your project is IT disposal, collection, or destruction-led, use Secure WEEE Collection or Certified Data Destruction.

Not ideal for very low-volume ad hoc dispatch

If dispatch volume is occasional and minimal, direct carrier booking may be simpler than a managed fulfilment workflow.

Best when control and reporting matter

This service is strongest when your team needs inventory visibility, defined handling steps, and a repeatable outbound process.

Insights

Related Articles

Helpful reads on common questions, real scenarios, and what to expect.

Proof

Related Case Studies

Real project outcomes from UK organisations we've worked with.