We collect, securely wipe, repair, and return laptops and small electrical devices from the reuse stream at Household Reuse and Recycling Centres (HRRCs) — turning kerbside electronics into refurbished devices that go back into the community. Certified data destruction, full chain of custody, and measured social value.
Last reviewed: 11 June 2026
Household electronics are not just tonnage to divert — they are devices a family could use. Our programme is built to repair and return them, with the data security and reporting an authority needs.
We prioritise repair and refurbishment over recycling, extending device lifecycles and diverting material from the waste stream. Suitable laptops are returned to the community rather than shredded.
Every data-bearing device is logged and asset-tagged at our facility, transported under our Upper Tier Waste Carrier Licence, and erased to NIST SP 800-88 Rev.2 using NCSC-aligned secure workflows — with a certificate and audit trail for each device.
Refurbished devices reach families, schools, and disadvantaged residents through Business2Schools and local partners, with monthly KPI and CO2e reporting through our tSoft platform.
TFix delivers a live contract for West London Waste Authority (WLWA), collecting, repairing, and redistributing laptops and small electrical devices from the household reuse stream across Brent, Ealing, Hounslow, and neighbouring WLWA boroughs. Refurbished devices stay within the WLWA boroughs and directly benefit local residents.
A short walkthrough of how old IT equipment can be collected, securely handled, and put back to use — recovering working devices for reuse in schools and community settings rather than sending them straight to recycling.
A closed, documented loop that keeps residents' data safe and gets working devices back into local hands.
Scheduled collection of the separated small-WEEE reuse stream from HRRCs, with on-site segregation under our Waste Carrier Licence.
Devices arrive at our restricted-access UK facility, where they are logged, asset-tagged, and data-bearing media is erased to NIST SP 800-88 Rev.2 using NCSC-aligned secure workflows and certified.
Our technicians repair, test, and refurbish laptops and small electricals to a reliable, reusable standard — reuse prioritised over recycling.
Refurbished devices go back into the community via Business2Schools and local partners; non-reusable items are recycled to fractions.
Monthly tSoft reports cover volumes, repair rates, distribution outcomes, CO2e saved, and social-value indicators against the authority's KPIs.
We lead with paperwork, not promises. Every registration below is independently checkable, and every project is delivered against recognised UK standards.
| Credential | Reference | Issued / recognised by | What it proves |
|---|---|---|---|
| Waste Carrier Registration | CBDU351026 | Environment Agency | Legal authority to transport and carry controlled waste and end-of-life IT across the UK. |
| WEEE Treatment Exemption (T11) | EXP/UP3043JD | Environment Agency | Authorised to treat waste electrical and electronic equipment for reuse and recycling. |
| ICO Data Protection Registration | ZB787416 | Information Commissioner's Office | Registered to process personal data in line with UK GDPR and the Data Protection Act 2018. |
| Cyber Essentials | Certified | IASME (NCSC scheme) | Independently verified baseline cyber-security controls protecting your data while in our custody. |
Standards we work to
We can supply our registrations, insurance certificates, and sample destruction outputs as part of your supplier due diligence.
Every device we keep in use saves embodied carbon and puts technology into the hands of someone who needs it. Through our own Connected Classrooms initiative and our partnership with Business2Schools, refurbished laptops reach classrooms across the WLWA boroughs, while local community centres, charities supporting older and disadvantaged residents, and library digital-literacy schemes help close the digital divide.
We commit a minimum of 10% of refurbished laptops back into community programmes, with scope to increase as volumes and resale values allow — alongside technical training placements and apprenticeships in electronics repair and sustainable IT.
Connected Classrooms is our own community-reuse programme. Laptops recovered from the HRRC reuse stream are securely erased, repaired, and placed into local schools — with chain-of-custody documentation, delivery confirmation, and ESG impact reporting so the authority can evidence exactly where devices went and the difference they made.
We don't work in isolation. We collaborate with established charities and national campaigns so refurbished devices reach the people who need them and reuse stays at the heart of what we do.
A UK charity that rehomes donated business technology into state schools. Our refurbished laptops reach classrooms across the WLWA boroughs through this established, scalable route.
Visit Business2SchoolsWe've long supported the community-repair and Right to Repair movement led by the not-for-profit Restart Project. Hear our founder on Restart Radio discussing TFix's ‘better than new’ repairs and our micro-soldering approach.
Visit The Restart ProjectWe back the UK-wide campaign on a simple principle: anything with a plug, battery or cable can be reused or recycled — never binned. It aligns exactly with our repair-first approach to the household reuse stream.
Visit Recycle Your ElectricalsReuse and repair partners for WDAs seeking to lift reuse rates and divert small WEEE from disposal with documented outcomes.
Scheduled collection of the separated reuse stream from Household Reuse and Recycling Centres, with on-site segregation support.
Councils and environment teams pursuing circular-economy, landfill-diversion, and social-value targets through reuse.
Specialist repair, data destruction, and redistribution capacity to complement existing site or haulage contracts.
Charities and community organisations that distribute refurbished devices to residents in digital poverty.
End beneficiaries reached through Business2Schools and library-based digital-literacy programmes across the boroughs.
We focus on the laptops and small electrical and electronic devices in the HRRC reuse stream, with secure data handling throughout.
Data-bearing devices erased to NIST SP 800-88 Rev.2 using NCSC-aligned secure workflows and certified, then repaired and refurbished for community redistribution.
Games consoles, accessories, and small electronic devices tested, repaired where viable, and prepared for reuse or recycled to fractions.
Any storage holding residents' personal data is irretrievably erased or destroyed under certified chain of custody before reuse or recycling.
Devices that cannot be safely repaired are dismantled to fractions and recycled at our licensed UK facility, with environmental impact reported.
Scope covers collection, data destruction, repair, refurbishment, community redistribution, recycling, and KPI reporting for the household small-WEEE reuse stream.
Common questions from waste authorities and HRRC operators.
Yes. Under our WLWA contract we run scheduled collections of the separated small-WEEE reuse stream from HRRCs across West London. Devices are segregated on site and transported under our Upper Tier Waste Carrier Licence to our licensed UK facility, where they are logged and asset-tagged, with chain of custody maintained from site to processing.
Every data-bearing device is processed under certified chain of custody and erased to NIST SP 800-88 Rev.2 using NCSC-aligned secure-erasure workflows, compliant with UK GDPR. Each device receives an audit trail and certificate of erasure, giving the authority and end beneficiaries documented assurance.
Refurbished laptops go back into the community, primarily through our partner charity Business2Schools, reaching schools across Brent, Ealing, Hounslow, and neighbouring WLWA boroughs, plus community centres and digital-literacy schemes. We commit a minimum of 10% of refurbished laptops to community programmes.
Our tSoft platform records every device's lifecycle, producing monthly reports on items collected and repaired, resale versus donation outcomes, and kg CO2e saved — aligned to the authority's KPIs.
Still deciding?
Tell us about your HRRC sites, volumes, and reporting needs and our team will arrange an assessment and a clear proposal.
