A quick, printable guide for HRRC staff on what to set aside for TFix — so the right kit reaches repair and reuse instead of the WEEE skip.
Documentation & flowLast reviewed: 20 October 2026
Site managers: print every stream's separation sheet as a single handout.
Mains-powered separates, amplifiers, turntables, and passive speakers in complete, clean, working order. This stream is non-hazardous — it contains no batteries and no data-bearing devices, so it does not need a Hazardous Waste Consignment Note or Certificates of Destruction.
Set aside mains-powered separates only — amplifiers, speakers, radios, and CD players must plug in, be complete, and work. Battery, cordless, and wireless gear needs hazardous handling and has no reuse value here, so it stays out of this stream.
Green = set aside for TFix. Red = do not set aside.
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✗Not sure? Leave it in the general WEEE skip and mention it to your site lead — we'll take it from there.
Laptops, desktops, tablets, and phones — anything that can hold residents' personal data. This stream is data-bearing, so every device is securely erased and each one receives a Certificate of Destruction; loads containing batteries also need a Hazardous Waste Consignment Note.
Laptops and smartphones must come with their power cable or charger. Without a charger we cannot test, power, or refurbish the device — so it will be rejected. Please keep the charger with the device.
Green = set aside for TFix. Red = do not set aside. Laptops & smartphones must include their charger.
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✗Not sure? Leave it in the general WEEE skip and mention it to your site lead — we'll take it from there.
Games consoles, handhelds, controllers, and cables in complete, clean, working order. This stream is data-bearing — console storage can hold residents' accounts, saves, and payment details — so every device is securely erased; handhelds and wireless controllers contain batteries, so loads with batteries also need a Hazardous Waste Consignment Note.
Every console must come with its controller and its cables (power + HDMI/AV), and handhelds must come with their charger. Without them we cannot test, power, or refurbish the console — so it will be rejected. Please keep the controller and cables with the console.
Green = set aside for TFix. Red = do not set aside. Consoles must include their controller & cables.
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✗Not sure? Ask your site lead before it goes in the WEEE skip.
Lead-acid batteries and printed circuit boards (PCBs) set aside whole and undamaged. This stream is hazardous — lead-acid batteries are hazardous waste, so every load needs a Hazardous Waste Consignment Note. Circuit boards hold no personal data, so no Certificates of Destruction are needed for this stream.
Set aside whole, undamaged lead-acid batteries only — keep them upright, tape or cover the terminals, and never send cracked or leaking batteries (those stay in the hazardous skip). Keep circuit boards complete — don’t strip, smash, or separate components — so the precious metals can be recovered properly.
Green = set aside for TFix. Red = do not set aside.
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✗Not sure? Leave it in the general WEEE skip and mention it to your site lead — we'll take it from there.
When you've set aside enough, schedule a collection via the client portal. TFix collects under its Waste Carrier Licence — here's the paperwork that follows, all published to the client portal.
Completed for every collection. Records the handover, the carrier, and what was collected.
Only needed when the stream contains hazardous items such as batteries — not for non-hazardous streams.
Only needed when the stream contains data-bearing devices — per-device evidence of irretrievable erasure.
Published to the client portal within 1 week — every device with its asset number.
Site staff set the stream aside using this guide.
Book the collection on a preferred day via the client portal.
TFix arrives to collect under its Waste Carrier Licence, raises the Waste Transfer Note on site, and completes a Hazardous Waste Consignment Note for hazardous loads — such as the batteries & circuit boards stream.
Every item is logged and asset-tagged at the facility; the asset list is published to the client portal within 1 week.
Sales, refurbishment and diversion data update live on the portal as each item progresses — nothing to chase.
Collections, documents, and live reporting all run through the TFix client portal. Book a collection, download the paperwork, and see what we hold — all in one place.
See the portal on the programme page
When each document is produced and where it lands — everything is published to the client portal, so nothing needs chasing by email.
| When | Document | Where it lands | Applies to |
|---|---|---|---|
| On collection day | Waste Transfer Note | Client portal — raised on site | Every stream |
| On collection day | Hazardous Waste Consignment Note (hazardous loads only) | Client portal | Only if hazardous items |
| Within 1 week | Asset list (devices + asset numbers) | Client portal | Every stream |
| Within 1 month | Certificates of Destruction (nil if none) | Client portal | Only if data-bearing devices |
| Live | Sales / refurbishment & diversion data | Client portal — updates as items progress | Every stream |
The terms used across the stream guides.
See the full HRRC collection, repair, and community-redistribution service this guide supports.