The short answer:
Most ITAD delays and audit issues start before collection day. Clear onboarding, named responsibilities, and documented handover controls are the difference between smooth delivery and expensive rework.
Use this page to align IT, operations, facilities, and compliance stakeholders before first collection or decommissioning activity begins.
Last reviewed: 4 August 2026 • For: IT, operations, facilities, and compliance teams • Methodology
Supporting proof: documents and accreditations, documentation expectations, and delivery workflow.
Confirm device types, approximate volumes, sites, target dates, and any high-risk media classes before scheduling.
Document access windows, loading constraints, security checkpoints, contact owners, and escalation points.
Run labelled handover, transfer records, and chain-of-custody controls consistently across every site and batch.
Deliver destruction/sanitisation outputs, WEEE records, and project summary report for internal sign-off.
Best for: Teams coordinating a multi-stakeholder collection or decommissioning project that need a shared minimum handover plan before work starts.
Not enough on its own: This framework does not replace site-specific risk assessments, access approvals, data-classification decisions, or contractual scope. Confirm those controls with the chosen provider before go-live.